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Privacy Policy

Last updated: November 11, 2025

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At ReformerClub GmbH (“ReformerClub”, “we”, “our”, “us”), we value your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect your information when you book classes, visit our studio, or use our website.

This Policy complies with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the General Data Protection Regulation (GDPR).

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1. Information We Collect​​

Depending on your interactions with us, we may collect the following types of data:

  • Personal Details: Name, address, phone number, email, date of birth, and emergency contacts

  • Booking Information: Class bookings, membership type, attendance history, payment status

  • Payment Processing: Payments are handled by our booking partner Eversports GmbH. We do not collect or store your credit card or bank details

  • Health Information: Voluntary information about your health (e.g., injuries, medical conditions, training preferences) to ensure safe and personalized training

  • Usage Data: IP address, browser type, device information, and interactions with our website

  • Communication Data: Emails, messages, or requests you send to us

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2. Purpose and Legal Basis of Processing​​

We process your personal data for the following purposes:

  • To provide and manage our services (classes, workshops, memberships)

  • To handle bookings and payments via Eversports and/or MyClubs

  • To communicate with you regarding bookings, class schedules, and updates

  • To adapt exercises for your safety and training needs

  • To comply with legal obligations (e.g., accounting, taxes)

  • To improve our services and user experience

  • To send newsletters and marketing communications (only with your consent; you can unsubscribe directly via the link in the newsletter or by emailing us at any time)

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Legal bases:

  • Your consent (especially for health data and marketing communications)

  • Performance of a contract (e.g., bookings and memberships)

  • Legitimate interests (e.g., service improvement, IT security)

  • Legal obligations (e.g., retention of invoices under Swiss law)

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3. Data Retention​​

We retain your personal data only as long as necessary or required by law:

  • Booking and payment data (via Eversports): 10 years (Swiss accounting law)

  • Health information: Only while you are an active client and with your consent

  • Marketing data: Until you withdraw your consent

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4. Sharing of Data​​

We do not sell your data. We may share it with:

  • Eversports GmbH – our booking and payment platform (GDPR and FADP compliant; Privacy Policy: https://www.eversports.com/h/privacy)

  • IT and service providers who support our website, systems, or newsletter

  • Authorities, if required by law

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If data is processed outside Switzerland or the EU, we ensure an adequate level of data protection (e.g., EU/EEA, Standard Contractual Clauses).

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5. Cookies and Tracking​​

  • Our website uses cookies and similar technologies to ensure functionality, security, and performance analysis.

  • You can reject or delete cookies in your browser settings.

  • For details, see our Cookie Policy.

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6. Data Security​​

We protect your data using technical and organizational measures, including:

  • TLS/SSL encryption of our website

  • Restricted access to personal data on a need-to-know basis

  • Secure booking and payment processing via Eversports

  • Regular IT security reviews

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While we take all reasonable measures, absolute security cannot be guaranteed.

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7. Your Rights​​

Under Swiss FADP and (where applicable) GDPR, you have the right to:

  • Access your personal data and receive a copy

  • Correct inaccurate or incomplete data

  • Delete your data (subject to legal retention duties)

  • Restrict or object to certain processing

  • Withdraw your consent at any time (e.g., newsletters, health data)

  • Data portability (GDPR, for EU/EEA clients)

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To exercise your rights, contact us at hello@reformerclub.ch.
We will respond within 30 days and may request proof of identity before acting on your request.

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8. Third-Party Websites​​

  • Our website may contain links to third-party websites. We are not responsible for their privacy practices — please review their privacy policies directly.

  • When you visit our Instagram or TikTok pages, their respective privacy policies apply, as data processing occurs on these platforms.​

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9. Changes to this Policy​

We may update this Privacy Policy as needed.
The current version, with the latest update date, will always be posted on our website.

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10. Contact Us​

For questions or requests about your personal data, please contact us:

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ReformerClub GmbH
Claragraben 84
4058, Basel, Switzerland
Email: hello@reformerclub.ch
Website: www.reformerclub.ch

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